Valini Hansraj
About Valini Hansraj
Valini Hansraj is a Financial Services Representative at CIBC and a Makeup Artist/Hairstylist/Photographer at VDH Makeup Artistry & Hairstyling in Ontario, Canada. She has a diverse career in financial services, telecommunications, and beauty & esthetics, demonstrating exceptional customer service skills.
Title
Valini Hansraj currently holds the position of Financial Services Representative at CIBC in Ontario, Canada. She has been working in this role since 2021.
Company
Valini Hansraj is employed at CIBC as a Financial Services Representative. She is responsible for addressing and fulfilling customer financial needs in Ontario, Canada. Hansraj has been with CIBC since 2021 and has leveraged her customer service skills honed over years of experience in similar roles.
Previous Employment at Capital One
Before joining CIBC, Valini Hansraj worked at Capital One as an Inbound Customer Service Representative. Her tenure at Capital One spanned from 2018 to 2021 in the Greater Toronto Area, Canada. During her time there, she focused on managing customer inquiries and providing solutions to enhance customer satisfaction.
Past Experience at iQor and IBM Canada
Valini Hansraj has a rich background in customer service, having worked at iQor and IBM Canada. At iQor, she served as a Customer Service Representative from 2016 to 2018 in Toronto, Ontario. Prior to that, she was a Customer Service Specialist at IBM Canada Limitee for six months in 2006.
Independent Business in Makeup and Hairstyling
Running parallel to her financial services career, Valini Hansraj has established VDH Makeup Artistry & Hairstyling. Operating since 2009 in Ontario, Canada, she also incorporates photography services into her offerings. This initiative demonstrates her versatility and entrepreneurial spirit in the beauty and esthetics industry.
Education and Expertise
Valini Hansraj holds multiple certifications in makeup artistry, hairstyling, and photography. She earned a certificate in MakeUp Artistry and Hairstyling from GLOW Studios in 2009 and another certificate in MakeUp Artistry from TMT (Toronto Model & Talent) Agency in 2008. She further strengthened her expertise in photography by achieving certificates from the School of Photography in 2013 and Seneca College in 2012. In the legal field, she obtained a Diploma of Education in Legal Studies from Seneca College in 1994.
Background and Skills
Valini Hansraj has a diverse background that spans across financial services, telecommunications, and the beauty and esthetics industry. She is known for her ability to assess customer needs effectively both in her organizational roles and independent business. Hansraj excels in customer retention, decreasing escalation calls, and proficiency in troubleshooting and navigation of customer support platforms. Her adaptability and continuous learning mindset have earned her recognition as a leader within support teams.