Victoria Pinchers
About Victoria Pinchers
Victoria Pinchers is a Senior Client Service Analyst at CIBC with extensive experience in customer service and operations. She holds an Advanced Diploma in Human Resources from Durham College.
Senior Client Service Analyst at CIBC
Victoria Pinchers has been serving as a Senior Client Service Analyst at CIBC since 2018. In this role, she focuses on providing exceptional service to clients, ensuring their needs are met promptly and efficiently. Her responsibilities may include managing client accounts, resolving issues, and working closely with other departments to provide solutions tailored to the clients' needs. Her role at CIBC leverages her extensive customer service experience and advanced proficiency in Microsoft Office applications like Excel, Word, and PowerPoint.
Previous Experience at East Side Mario's Restaurant
Before her current role, Victoria Pinchers worked at East Side Mario's Restaurant as a Server from 2017 to 2018. In this position, she gained valuable experience in the food service industry, managing customer interactions, taking orders, and ensuring a high level of customer satisfaction. Her time at East Side Mario's enhanced her ability to work in fast-paced environments and improved her customer service skills.
Assistant Store Manager at adidas
Victoria Pinchers was employed as an Assistant Store Manager at adidas in Oshawa, Ontario, Canada, from 2016 to 2017. This role involved overseeing store operations, managing staff, coordinating inventory, and ensuring excellent customer service. Her experience at adidas helped her develop strong leadership and organizational skills, which are essential in her current role at CIBC.
Manager at McDonald's
From 2011 to 2016, Victoria Pinchers worked as a Manager at McDonald's. During her five years in this position, she was responsible for a wide range of duties, including managing staff schedules, overseeing daily operations, ensuring compliance with health and safety regulations, and maintaining high standards of customer service. This experience provided her with a solid foundation in management and operations.
Education and Advanced Diploma in Human Resources from Durham College
Victoria Pinchers graduated from Durham College with an Advanced Diploma in Human Resources, having studied from 2013 to 2016. During her time at Durham College, she gained comprehensive knowledge in human resources practices, including recruitment, employee relations, and labor laws. This educational background supports her expertise in client service and operational management.