Vikram Samra

Vikram Samra

Customer Service Representative @ CIBC

About Vikram Samra

Vikram Samra is a Customer Service Representative at CIBC with previous experience as a cashier at Loblaw Companies Limited.

Current Role at CIBC

Vikram Samra has been serving as a Customer Service Representative at CIBC since 2017. In this role, he addresses customer inquiries, resolves issues, and provides support for banking services, ensuring a positive customer experience. His responsibilities include managing customer accounts, processing transactions, and offering product and service information.

Previous Position at Loblaw Companies Limited

Before joining CIBC, Vikram Samra worked at Loblaw Companies Limited as a cashier from 2016 to 2017. During his tenure, he handled cash transactions, maintained accurate till balances, and provided excellent customer service. This experience helped him develop strong communication and problem-solving skills, which he later utilized in his role at CIBC.

Education at British Columbia Institute of Technology

Vikram Samra studied at the British Columbia Institute of Technology from 2015 to 2017. During this period, he gained foundational knowledge and skills that are pertinent to his career in customer service. His education at BCIT equipped him with the technical and professional competencies necessary for his roles in the service industry.

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