Viraj Liyanage
About Viraj Liyanage
Viraj Liyanage is the Onboarding Team Leader at CIBC with extensive experience in the financial industry and a strong background in training and community involvement.
Title
Viraj Liyanage currently holds the position of Onboarding Team Leader at CIBC. He has been serving in this role since 2021. His responsibilities include overseeing the onboarding process for new employees, ensuring a seamless integration into the company, and working closely with internal teams to streamline onboarding procedures.
Previous Roles at CIBC
Prior to his current role, Viraj Liyanage has held several positions at CIBC dating back to 2016. He served as a Team Leader in 2021 for two months, Customer Solutions Manager from 2018 to 2021, Progress Leader from 2017 to 2018, and Financial Services Representative from 2016 to 2017 in Downtown Montreal. These roles have equipped him with robust expertise in financial services and client management.
Experience at IOS Center Inc.
Viraj Liyanage also has extensive experience at IOS Center Inc., where he worked in various capacities. He was a Team Leader from 2015 to 2016, Tower Control from 2014 to 2015, Senior Mentor Expert for two months in 2014, and Customer Service for two months in 2014. These roles have, collectively, helped him develop a strong background in team leadership and customer service.
Career at Walmart and Ultramar
Viraj Liyanage has also worked in retail, holding managerial roles at Walmart and Ultramar. He was an Assistant Manager at Ultramar from 2013 to 2014 and a Department Manager at Walmart from 2012 to 2014. Additionally, he worked as a Customer Service Manager at Walmart from 2011 to 2012. These roles provided him with significant experience in customer service and departmental management.
Skills and Expertise
With a strong background in training and community involvement, Viraj Liyanage is well-versed in facilitating operational changes and leading project improvements. He possesses strong analytical skills and has a passion for solving complex problems. He effectively collaborates with internal teams to brainstorm and execute problem resolution, always aiming to enhance organizational efficiency.