Viththaki Suganthan
About Viththaki Suganthan
Viththaki Suganthan is a Financial Services Representative at CIBC in Toronto, Ontario, with a background in human resources and customer service.
Current Role at CIBC
Viththaki Suganthan is currently a Financial Services Representative at CIBC, based in Toronto, Ontario, Canada. She started working at CIBC in 2021. In her role, she provides essential financial services and support to clients, demonstrating skills and knowledge acquired over her diverse career. Her position involves client interaction and financial consultation, ensuring customer satisfaction and operational efficiency.
Education and Professional Credentials
Viththaki Suganthan holds a Bachelor of Commerce (BCom) in Law and Business from Ryerson University, completed in 2019. Additionally, she earned an Ontario College Graduate Certificate in Human Resource Management from George Brown College in 2020. This educational background equips her with a blend of business, legal, and human resource expertise, enhancing her capabilities in financial services.
Professional Background and Career Transition
Viththaki Suganthan has a rich professional background with experience spanning financial services, human resources, and customer service. Prior to her role at CIBC, she worked at GAOTek Inc. as a Human Resources Assistant for four months in 2020. She also accumulated extensive customer service experience at Scotiabank, where she was a Customer Service Representative for three years in Oak Ridges, as well as at The Brick and Walmart in Markham. Her career transition from HR assistance to financial services highlights her adaptability and versatility.
Experience in Customer Service
Viththaki Suganthan has built a solid foundation in customer service across various roles. Her tenure at Scotiabank, The Brick, and Walmart involved direct client interaction and service provision, where she honed her communication and problem-solving skills. Viththaki's journey began as a Cashier at Walmart and progressed through customer service roles, reflecting a deep understanding of customer needs and a commitment to service excellence.
Proficiency in French Language
In addition to her roles in financial and human resource services, Viththaki Suganthan has worked as a Substitute French Tutor at UCMAS for one year, showcasing her proficiency in the French language. This bilingual ability enhances her professional profile, enabling her to cater to a more diverse clientele, and adds an extra layer of competency in her customer service and financial services roles.