Vyom Patel

Vyom Patel

Service Desk Specialist | Technology Support Centre @ CIBC

About Vyom Patel

Vyom Patel is a Service Desk Specialist at CIBC's Technology Support Centre with a background in information security and identity management.

Title and Current Position

Vyom Patel currently works as a Service Desk Specialist at the Technology Support Centre for CIBC. He began this role in 2020. In this position, Vyom is likely responsible for providing technical support and resolving service desk queries, ensuring smooth operations within the organization.

Previous Roles in Information Security

Vyom Patel has held multiple positions at CIBC, including Information Security Specialist in the Enterprise Security Administration during 2019, and Information Security Analyst in Identity and Access Management (IAM) from 2018 to 2019. These roles indicate his expertise in safeguarding enterprise data and managing identity and access protocols, including the use of SailPoint - IdentityIQ and CyberArk EPV.

Experience with RBC

Vyom Patel has accumulated a diverse range of experience at RBC, including roles such as Events Management Associate in the Career Launch™ Program from 2017 to 2018, Data Analyst for Enactus™ Canada | RBC in 2017, and Client Advisor within the same program in 2017. His tenure at RBC showcases his versatility in event management, data analysis, and client advisory services.

Early Career in Retail Operations and Management

Prior to his roles in banking and information security, Vyom Patel worked in retail operations and management. He served as Senior Investigations Officer and Verification Officer at CIBC in various retail operations capacities between 2014 and 2017. Additionally, he managed retail operations as an Assistant Store Manager at Calvin Klein in 2013.

Educational Background

Vyom Patel studied at York University, where he earned a Bachelor of Human Resources Management between 2011 and 2016. Prior to that, he completed his Ontario Secondary School Diploma at Milliken Mills High School from 2007 to 2011. His educational background provides a strong foundation in human resources and personnel administration.

Expertise and Skills

Vyom Patel holds expertise in several key software and platforms, including SailPoint - IdentityIQ, CyberArk EPV, HP Application Lifecycle Management (ALM), and JIRA - Confluence. His skills span identity and access management, project management, and collaboration tools, which are essential in his current and previous roles.

Personal Interests

Outside of his professional career, Vyom Patel is actively engaged in fashion blogging under the handle @stylein6ix. He also enjoys traveling to experience different cultures and focuses on health and fitness, likely contributing to his overall well-being and productivity. These interests highlight his balanced approach to personal and professional life.

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