Wenqing Wang
About Wenqing Wang
Wenqing Wang is a Customer Service Representative at CIBC and an English Second Language Tutor at Zixun Edu, with a diverse background in sales, freelancing, and consulting roles. Wang holds a Master's degree from the University of Toronto and has strong skills in machine learning, AutoCAD, and Ansys.
Current Role at CIBC
Wenqing Wang currently serves as a Customer Service Representative at the Canadian Imperial Bank of Commerce (CIBC) in the Toronto, Canada area. In this role, she is responsible for addressing customer inquiries, resolving issues, and providing exceptional service to clients. Her work at CIBC began in 2019 and incorporates skills in problem-solving, communication, and time management.
Previous Work Experience
Before her current role at CIBC, Wenqing Wang gained diverse work experience in various positions. She worked as a Part-Time Sales Associate at Geox from 2018 to 2019, where she managed sales, customer inquiries, and store operations. From 2018 to 2019, she also served as a Professional Freelancer at Cactus Communications, focusing on editing and revising academic papers. Additionally, she took on roles at the University of Toronto as a Hospital Process Improvement Consultant and Python-based Data Analyst. Her career also includes a tenure as a Business Analyst at Opta Minerals Inc. in Shanghai from 2015 to 2017, and as a Student Tutor at Tongji University from 2013 to 2014.
Educational Background
Wenqing Wang holds a Master's degree from the University of Toronto, completed in 2018 with a commendable GPA of 3.89. Additionally, she earned a Bachelor's degree in Chemical Engineering from Technische Universität Clausthal, completed from 2015 to 2017. Prior to this, she studied Chemical Engineering at East China University of Science and Technology from 2013 to 2015. Her academic background underpins her strong foundation in engineering principles and research.
Tutoring Experience
In her capacity as an English Second Language Tutor at Zixun Edu, Wenqing Wang specializes in tutoring students in IELTS Writing and Academic Writing in Engineering. Her efforts have resulted in a 90% excellent review rate from her students. Additionally, she has experience revising application documents for students applying to university programs, helping them enhance their admissions prospects.
Technical Skills
Wenqing Wang possesses an array of technical skills that complement her engineering and customer service roles. She has demonstrated proficiency in machine learning, AutoCAD, and Ansys, tools that are integral to engineering analysis and design. These skills have been pivotal in her previous roles as a Python-based Data Analyst and Business Analyst, where technical problem-solving and analytical abilities were essential.