Winnie Jia
About Winnie Jia
Winnie Jia is a Customer Service Specialist at CIBC with a background in retail management and a Master's degree in Finance from Durham University.
Title
Winnie Jia holds the position of Customer Service Specialist at CIBC. She has been serving in this role since 2020.
Professional Experience at CIBC
Since 2020, Winnie Jia has been working as a Customer Service Specialist at CIBC. In this role, she applies her expertise in inventory management and customer service to effectively address customer needs and ensure smooth operations.
Previous Roles at TUMI
Winnie Jia worked at TUMI in Vancouver, British Columbia, Canada, where she held positions as Associate Manager from 2018 to 2020 and as Sales Associate from 2017 to 2018. Her roles involved retail management and inventory control, enhancing her skills in customer interaction and store management.
Experience at Blenz and Nike
From 2017 to 2019, Winnie Jia worked as a key holder at Blenz The Canadian Coffee Company Ltd. in Vancouver, Canada Area. Prior to that, she was a Sales Associate at Nike from 2015 to 2016, also in Vancouver. These roles contributed to her robust background in customer service and retail operations.
Operations Role at Zhongtai International Holdings
From 2011 to 2014, Winnie Jia served as Operations Supervisor at Zhongtai International Holdings in Shandong, China. This role helped hone her leadership skills and operational management capabilities.
Educational Background and Qualifications
Winnie Jia holds a Master’s degree in Sustainability Studies from Vancouver Island University (2014-2016) and another Master's degree in Finance and Financial Management Services from Durham University Business School (2010-2012). She also earned a Bachelor of Arts in Accounting and Finance from Durham University Business School (2006-2010).