Yamilé Rocque
About Yamilé Rocque
Yamilé Rocque is a Customer Service Representative at CIBC in Ottawa, Ontario, Canada, with a diverse background in customer service, marketing, and caregiving.
Title
Yamilé Rocque is currently a Customer Service Representative at CIBC, a role she has held since 2020. Additionally, she is self-employed as a Marketing Assistant, bringing a diverse set of skills to her professional engagements.
Professional Experience
Yamilé Rocque has a varied professional background encompassing roles such as Brand Associate at Banana Republic, Caregiver in New York, Server/Waitress at Hudson Eatery and Nevada Dinner Restaurant, and Cashier at Bravo Cafe. She also worked as a Credit Analyst at FCME in Guayaquil, Ecuador. Her roles have spanned different industries and regions, adding to her versatility and experience.
Education and Expertise
Yamilé Rocque holds multiple educational qualifications. She studied Marketing and earned a Bachelor of Science degree from York College of the City University of New York. She has also completed an International Commerce and Finance Engineering Program at Universidad Católica de Santiago de Guayaquil and acquired proficiency in English as a Second Language at New York Language International Center. Her educational background supports her expertise in customer service and marketing.
Language Proficiency
Yamilé Rocque is fluent in both English and Spanish, with basic proficiency in French. Her multilingual abilities enable her to communicate effectively with a diverse range of clients, thereby enhancing her customer service capabilities.
Skills and Capabilities
Yamilé Rocque possesses advanced skills in Microsoft Office Suite, media relations, and social media. These competencies complement her professional roles, allowing her to manage customer data efficiently and engage with clients effectively. Her background in strategic marketing further enables her to inform and educate clients about new products and services.