Yehan Xiong
About Yehan Xiong
Yehan Xiong is a Customer Service Representative at CIBC with a background in financial accounting, marketing, and business development.
Current Position at CIBC
Yehan Xiong is currently employed at CIBC as a Customer Service Representative. She has been in this role since 2021 and works in the third-largest CIBC branch in North America, located in Yellowknife, Northwest Territories, Canada. Her responsibilities include handling client complaints and issues professionally, contributing to a positive customer service experience.
Previous Roles and Experience
Prior to her current role at CIBC, Yehan Xiong worked in several positions across different industries. In 2020, she worked as a service representative at Independent Grocers Inc for 5 months, also in Yellowknife, Northwest Territories. She also held a marketing specialist position at Morning Star Travel from 2019 to 2020 for 7 months, where she gained experience in various marketing domains. Additionally, she worked as a housekeeper at Quality Inn for 1 month in 2019.
Educational Background
Yehan Xiong pursued a degree in Business Administration and Accounting from Aurora College Yellowknife, completing her studies in 2021 after two years. She also attended Sir John Franklin High School from 2017 to 2019 for her pre-college education. Earlier in 1970, she briefly attended St. Joseph Catholic High School.
Skills and Proficiencies
Yehan Xiong has a strong background in financial accounting and is proficient in using Sage 50 software. She possesses advanced mathematical abilities and is skilled in navigating Microsoft Office tools. Her marketing experience spans various domains including content marketing, social media marketing, digital marketing, and traditional marketing. Furthermore, she has experience in business development across all tourism segments.