Yentil Rebecca Shewpershad
About Yentil Rebecca Shewpershad
Yentil Rebecca Shewpershad is a Client Acquisition and Retention Specialist at CIBC in Toronto, Ontario, Canada, with a background in customer service and sales.
Current Title and Role
Yentil Rebecca Shewpershad is a Client Acquisition and Retention Specialist currently working at CIBC since 2021. Based in Toronto, Ontario, she contributes to initiatives aimed at enhancing customer retention strategies and employs her leadership abilities to drive effective client acquisition.
Previous Experience at CIBC
Before her current role, Yentil worked as a Customer Service Contact Center Representative at CIBC from 2020 to 2021. She provided support and addressed customer queries, showcasing her ability to handle client interactions effectively over a year before transitioning to her current position.
Early Career at Groupe Dynamite
Between 2017 and 2019, Yentil Rebecca Shewpershad was employed by Groupe Dynamite in Mississauga, Ontario. During her two years as a Cashier/Sales Associate, she developed essential customer service skills and gained experience in retail sales.
Education and Expertise
Yentil completed her education at Sheridan College, where she obtained a College Diploma in Business Administration with a focus on Human Resources. Her studies spanned from 2016 to 2019, equipping her with fundamental business and HR knowledge that supports her professional roles.
Professional Development
Consistently seeking opportunities for skill enhancement, Yentil actively engages in professional development within the financial services industry. Her commitment to growing her expertise contributes to her effectiveness in client acquisition and retention strategies.