Yitong (Haley) Dong
About Yitong (Haley) Dong
Yitong (Haley) Dong is an Underwriting Analyst at CIBC in Vancouver, British Columbia, with a background in financial services and customer service.
Underwriting Analyst at CIBC
Yitong (Haley) Dong currently holds the position of Underwriting Analyst at CIBC. She has been serving in this role since 2020 in Vancouver, British Columbia, Canada. In this capacity, she applies her expertise in assessing lending risk and ensures that credit applications align with CIBC's risk parameters. Her role involves providing services to clients to fulfill their financial needs and help them achieve their financial goals.
Previous Roles at CIBC
Prior to becoming an Underwriting Analyst at CIBC, Yitong (Haley) Dong held various roles within the same organization. From 2018 to 2020, she worked as a Financial Services Representative (FSR) in the Vancouver area, where she focused on enhancing client experience and sales promotion skills. Earlier in 2018, she served as a Customer Service Representative (CSR) for 7 months in the same region. These roles allowed her to build a strong foundation in customer service and financial services.
Administrative and Customer Service Experience
Yitong (Haley) Dong has a diverse background in administrative and customer service roles. In 2016, she worked as an Administrative Assistant at Katech Imaging Inc. for 3 months in Burnaby, BC. From 2014 to 2017, she served as a Senior Customer Services Representative at Canada Post / Postes Canada in Burnaby, BC. These roles contributed to her strong organizational and customer service skills, which she later applied in her banking career.
Educational Background and Qualifications
Yitong (Haley) Dong completed her Bachelor's degree in Statistics at Simon Fraser University, studying from 2012 to 2017. Additionally, she enhanced her credentials by studying at the Canadian Securities Institute, where she achieved the Canadian Securities Course in 2018. These educational qualifications provided her with a solid foundation in financial analysis and statistics, which are crucial for her roles in the banking industry.
Expertise in Banking and Financial Services
Yitong (Haley) Dong has developed significant expertise in the banking and financial services industry. Her experience spans multiple roles at CIBC, where she has demonstrated proficiency in assessing lending risk and ensuring credit applications align with risk parameters. She actively seeks challenges and opportunities within the banking industry, aiming to help clients fulfill their financial needs and achieve their goals.