Yukie Nag
About Yukie Nag
Yukie Nag is a Sr. Team Leader at CIBC with a strong background in program and project management within the banking industry.
Company
Yukie Nag currently works at CIBC, a major Canadian bank. Since 2022, Yukie Nag has held the role of Senior Team Leader. Prior to this position, Yukie Nag has held various roles within CIBC, including credit analyst specialist, customer solutions manager, and customer service representative. Yukie Nag's experience at CIBC spans several years, showcasing a long-term commitment and progression within the company.
Title
Yukie Nag is recognized as a Senior Team Leader at CIBC. This role involves overseeing the team, managing project timelines, and implementing customer service strategies. Yukie’s leadership is grounded in years of experience in credit analysis, customer solutions, and customer service within the banking industry.
Education and Expertise
Yukie Nag holds a Diploma in Baking and Pastry Arts from Pearson Adult and Career Centre, achieved between 2012 and 2013. Additionally, Yukie has a High School Diploma from Paul-Gérin-Lajoie-d'Outremont, achieved between 2003 and 2008. Yukie also has advanced skills in Microsoft Excel and Microsoft Word, aiding in program and project management within the banking sector.
Background
Yukie Nag has a diverse professional background, initially working in the culinary industry as a Pastry Chef at Beatrice Ristorante and ONOIR in 2013. Transitioning into the financial sector, Yukie quickly progressed within CIBC from roles such as Customer Service Representative to Senior Team Leader. Yukie's experience also includes working as a cook at Juliette et Chocolat and a supervisor at Ardene.
Achievements
Yukie Nag has a demonstrated history of enhancing customer service operations in the banking sector. Key achievements include a strong background in program and project management and the successful implementation of customer service improvement strategies. Yukie’s advanced skills in Microsoft Excel and Microsoft Word have been crucial in these roles, contributing to significant improvements in customer solutions at CIBC.