Pankaj M.
About Pankaj M.
Pankaj M. serves as the Vice President of Global Delivery at Cigniti Technologies since 2022, bringing over two decades of experience in digital transformation and delivery management across various companies.
Work at Cigniti Technologies
Pankaj M. has been serving as Vice President - Global Delivery at Cigniti Technologies since 2022. In this role, he oversees global delivery operations, focusing on enhancing service quality and operational efficiency. His leadership contributes to the company's commitment to delivering high-quality software testing and quality assurance services.
Previous Experience at WM Universal
Before joining Cigniti Technologies, Pankaj M. worked at WM Universal for five years, from 2017 to 2022. He held the position of Digital Transformation Leader, where he was responsible for driving digital initiatives and improving operational processes. Additionally, he served as Site Head – Digital Delivery & Operations during the same period in Gurugram, Haryana, India.
Career at Accenture
Pankaj M. has extensive experience at Accenture in India, where he worked in various roles from 2011 to 2016. His positions included Delivery Lead for Siebel CRM Programs, Quality Engineering Lead, Solutions Lead, and Data Management Lead. His tenure at Accenture equipped him with a strong foundation in delivery management and quality assurance.
Educational Background
Pankaj M. earned a Bachelor of Engineering (BE) degree in Electrical Engineering from Deenbandhu Chhotu Ram University of Science & Technology. This educational background provided him with the technical knowledge and analytical skills essential for his career in technology and delivery management.
Professional Journey and Roles
Pankaj M. has held various positions throughout his career, including roles at companies such as IBM, Nokia, Mphasis, Infogain, and Deloitte. His experience spans over two decades, focusing on CRM consulting, digital delivery, and operations management. This diverse background has contributed to his expertise in managing complex projects and leading teams.