Derrick Wade
About Derrick Wade
Derrick Wade is a Service Delivery Manager with extensive experience in facilitating collaboration between offshore teams and clients across various industries. He has worked at Ciklum since 2014 and previously at Netent in Stockholm, and holds a Master of Business Administration from the University of Roehampton.
Current Role at Ciklum
Derrick Wade serves as a Service Delivery Manager at Ciklum, a position he has held since 2014. In this role, he focuses on forecasting and resolving potential obstacles for offshore clients, ensuring seamless service delivery. He facilitates collaboration between offshore teams in Ukraine and clients from various industries, including mobile development, media, and transportation services. Derrick employs proactive strategies and exceptional communication skills to assist clients in achieving their unique business visions.
Previous Experience at Netent
Prior to his tenure at Ciklum, Derrick Wade worked at Netent from 2011 to 2014 in Stockholm, Sweden. During his three years at Netent, he contributed to the company's operations in the gaming industry. His experience there provided him with valuable insights into service management and client relations, which he later applied in his current role.
Education and Expertise
Derrick Wade earned a Master of Business Administration from the University of Roehampton, completing his studies from 2015 to 2017. This educational background has equipped him with the necessary skills to navigate complex business environments and enhance service delivery processes. His expertise lies in understanding client expectations and technology requirements, which he utilizes to improve business continuity.
Professional Focus
Derrick Wade's professional focus includes enhancing service delivery for offshore clients. He emphasizes the importance of proactive strategies and effective communication in overcoming challenges. His role requires a deep understanding of client needs and the ability to align technology solutions with business objectives, ensuring that clients receive tailored support.