Marta Lytovka
About Marta Lytovka
Marta Lytovka is a Technical Support Engineer at Ciklum in Lviv, Ukraine, specializing in troubleshooting software issues related to disaster recovery and business continuity solutions. With experience in various operating systems and cloud technologies, she has developed a strong skill set in virtualization and networking.
Work at Ciklum
Marta Lytovka has been employed at Ciklum as a Technical Support Engineer since 2021. In this role, she specializes in troubleshooting software issues related to disaster recovery and business continuity solutions. Her position involves collaborating with cross-functional teams to enhance customer support experiences. Lytovka's expertise in various operating systems and virtualization platforms contributes to her effectiveness in this role.
Previous Experience at GeeksForLess Inc.
Before joining Ciklum, Marta Lytovka worked at GeeksForLess Inc. in two capacities. She served as a Customer Service Representative from 2019 to 2020 for six months, followed by a role as a NOC agent from 2020 to 2021 for eleven months. In these positions, she gained valuable experience in customer service and network operations.
Education and Expertise
Marta Lytovka studied at Lviv Polytechnic National University, where she earned a Bachelor of Applied Linguistics from 2016 to 2020. In addition to her academic background, she possesses expertise in various technologies, including virtualization platforms like VMware vSphere and Microsoft Hyper-V, as well as cloud technologies such as Amazon Web Services (AWS) and Microsoft Azure.
Technical Skills and Knowledge
Marta Lytovka has a strong technical skill set that includes knowledge of operating systems like Windows Server and various Linux distributions. She is familiar with storage technologies, particularly SAN and NAS concepts. Additionally, she understands networking fundamentals, including TCP/IP, DNS, and DHCP, which supports her work in technical support and troubleshooting.
Early Career as Trainee Assistant Recruiter
In 2019, Marta Lytovka began her career as a Trainee Assistant Recruiter at Just Find a Job, where she worked for one month. This early experience provided her with foundational skills in recruitment and human resources, complementing her later technical roles.