Olga Zinchenko
About Olga Zinchenko
Olga Zinchenko serves as the Sales Enablement Lead at Ciklum, where she has worked since 2021. She has a diverse background in sales and customer service, with previous roles at Nestlé, ACO Group, and Knauf Insulation.
Current Role at Ciklum
Olga Zinchenko serves as the Sales Enablement Lead at Ciklum, a position she has held since 2021. In this role, she is responsible for developing and implementing strategies that enhance the sales process and improve overall sales performance. Her work focuses on equipping sales teams with the necessary tools, resources, and training to effectively engage with clients and drive revenue growth. Based in Kyiv City, Ukraine, she contributes to the company's objectives by leveraging her extensive experience in sales and customer service.
Previous Experience at Nestlé
Olga Zinchenko has a significant history with Nestlé, where she worked in various roles. She began as a Customer Service Specialist (Export) in 2014, where she contributed for five months. Following this, she served as a Key Account Sales Specialist from 2014 to 2015 for seven months, and later as a Customer Service Coordinator from 2011 to 2014 for three years. Her diverse roles at Nestlé provided her with a strong foundation in customer service and account management.
Experience at ACO Group
At ACO Group, Olga held the position of Sales Assistant from 2016 to 2019, where she worked for three years in Kyiv. In this role, she supported the sales team by managing customer inquiries and assisting with sales processes. Her experience at ACO Group further developed her skills in sales support and customer relations.
Educational Background
Olga Zinchenko holds a Bachelor's degree in Philology and Linguistics from Bila Tserkva National Agrarian University, which she completed from 2004 to 2008. She also earned a Master's degree in Linguistics from the Open International University of Human Development 'UKRAINE' in 2009. Her educational background provides her with a strong understanding of language and communication, which is beneficial in her sales and customer service roles.
Career Development
Olga's career includes various roles that have contributed to her professional growth. Before her tenure at Ciklum, she worked as a Customer Service Representative at Knauf Insulation for nine months from 2015 to 2016 and as an Office Manager at MIBS Travel for two years from 2009 to 2011. Additionally, she served as a Sales Operations Coordinator at Ciklum from 2019 to 2021, where she gained valuable experience in sales operations and coordination.