Olha Tryhub
About Olha Tryhub
Olha Tryhub is a Business Analyst at Ciklum, where she has worked since 2019. With a background in aviation and tourism, she has held various roles in business analysis and customer support across multiple companies, demonstrating a strong attention to detail and a commitment to personal development.
Work at Ciklum
Olha Tryhub has been employed at Ciklum as a Business Analyst since 2019. In this role, she has contributed to various projects, applying her analytical skills to enhance business processes. Her tenure at Ciklum spans five years, during which she has demonstrated a commitment to efficiency and detail-oriented work.
Previous Experience in Business Analysis
Before joining Ciklum, Olha Tryhub worked at AERTiCKET Gruppe as a Business Analyst for six months in 2019. She also held multiple positions at Amadeus IT Group, including Product Manager for the Business Management Platform, and served as a Portfolio Manager and Product Support Functional Expert. Her diverse experience in business analysis has equipped her with a broad skill set.
Background in Customer Support
Olha Tryhub has a background in customer support, having worked as a Senior Customer Support Representative for the Norwegian Air Shuttle ASA project at Runway International from 2013 to 2016. She also served as a Customer Service Specialist for the Lufthansa project at Beeper Contact Centre from 2010 to 2013. These roles provided her with valuable insights into customer needs and service delivery.
Education and Expertise
Olha Tryhub studied at Kyiv University of Tourism, Economics and Law, where she earned a Master’s Degree in English translation and international economics from 2007 to 2013. Her educational background supports her professional expertise in business analysis and management within the tourism and aviation sectors.
Passion for Aviation and Tourism
Olha Tryhub has a strong passion for aviation, tourism, and traveling. This interest not only shapes her professional pursuits but also contributes to her personal growth. Her enthusiasm for these fields enhances her understanding of industry dynamics and informs her work as a Business Analyst.