Yana Volk
About Yana Volk
Yana Volk is a Network Operations Center Engineer at Ciklum, where she has worked since 2021. She previously held positions at Clario Tech, including Team Lead and Technical Support Representative, and holds a Bachelor's degree in English Language and Literature from Rivne State Humanitarian University.
Work at Ciklum
Yana Volk has been employed at Ciklum since 2021, serving as a Network Operations Center Engineer. In this role, she is responsible for monitoring and managing network operations, ensuring optimal performance and reliability. Her tenure at Ciklum has lasted for three years, during which she has contributed to the company's operational efficiency.
Previous Experience at Clario Tech
Before joining Ciklum, Yana Volk worked at Clario Tech for two years, from 2019 to 2021. She held the position of Team Lead, where she oversaw a team and managed various technical support initiatives. Prior to this role, she served as a Technical Support Representative at Clario Tech from 2018 to 2019, providing assistance and solutions to clients in Ukraine.
Education and Expertise
Yana Volk earned her Bachelor's degree in English Language and Literature from Rivne State Humanitarian University, completing her studies from 2010 to 2014. This educational background has equipped her with strong communication skills, which are essential in her roles within network operations and technical support.
Career Progression
Yana Volk's career has shown a clear progression in the field of network operations and technical support. Starting as a Technical Support Representative, she advanced to a Team Lead position at Clario Tech before transitioning to her current role at Ciklum. This trajectory highlights her growth and adaptability within the technology sector.