Yevheniy L.
About Yevheniy L.
Yevheniy L. serves as the Head of IT Operational Support Department at Ciklum in Kiev, Ukraine, a position he has held since 2015. He has a background in finance and banking, with degrees from Kyiv National University of Trade and Economics and Kyiv College of Information Systems and Technologies.
Work at Ciklum
Yevheniy L. has been employed at Ciklum since 2015, where he holds the position of Head of IT Operational Support Department. In this role, he oversees IT operational support functions, ensuring efficient service delivery and support for various IT systems. His tenure at Ciklum spans nine years, during which he has contributed to the development and optimization of IT support processes within the organization.
Education and Expertise
Yevheniy L. completed his Bachelor’s degree in Banking and Finance at Kyiv National University of Trade and Economics from 2008 to 2013. He also holds an Associate degree in Radio Equipment Engineering from Kyiv College of Information Systems and Technologies, which he attended from 2004 to 2008. His educational background provides a strong foundation in both finance and technical support.
Previous Work Experience
Before joining Ciklum, Yevheniy L. gained valuable experience in various roles. He worked as a Call Center Shift Supervisor at Golden Telecom from 2008 to 2009. Following that, he served as the Head of Technical Support at First Ukrainian International Bank from 2014 to 2015. Additionally, he was a Leading Support Specialist at Bank Renaissance Credit from 2011 to 2014. These positions contributed to his expertise in IT support and operational management.
Career Progression
Yevheniy L. has demonstrated a steady career progression in the IT and finance sectors. His early career began in customer service at Golden Telecom, followed by technical support roles in banking. His experience at First Ukrainian International Bank and Bank Renaissance Credit equipped him with the skills necessary for his current leadership role at Ciklum, where he has been instrumental in managing IT operational support.