Divyshri Jain
About Divyshri Jain
Divyshri Jain is a Senior Operation Support Specialist at Cimpress India, with a background in computer science and expertise in programming languages such as C and C++. She has experience in software support roles at Amazon and Amdocs, and possesses skills in database management and application performance monitoring.
Work at Cimpress
Divyshri Jain has been employed at Cimpress India since 2021, serving as a Senior Operation Support Specialist. In this role, she is responsible for supporting operational processes and ensuring system reliability. Her work is based in Bangalore Urban, Karnataka, India. She has contributed to the company's operational efficiency through her expertise in monitoring and alerting systems.
Previous Experience at Amazon
Before joining Cimpress, Divyshri Jain worked at Amazon as a Software Support Engineer from 2017 to 2021. During her four years at Amazon, she developed skills in software support and system maintenance, contributing to the reliability of Amazon's services in the Bengaluru Area, India.
Background in Software Support at Amdocs
Divyshri Jain began her career at Amdocs, where she worked as a Software Support Engineer from 2015 to 2017. This two-year experience provided her with foundational skills in software support and system troubleshooting, which she later applied in her roles at Amazon and Cimpress.
Education and Expertise
Divyshri Jain holds a Bachelor's Degree in Computer Science from Madhav Institute of Technology and Science, where she studied from 2011 to 2015. Her educational background includes a strong foundation in both procedural and object-oriented programming languages, particularly C and C++. Additionally, she has expertise in SQL and NoSQL databases, including DynamoDB and Redshift.
Skills in Monitoring and Payments Domain
Divyshri Jain possesses skills in using modern monitoring tools such as New Relic and Kibana for application performance monitoring and log analysis. She has experience in the payments domain, which involves managing sensitive financial data and ensuring secure transactions, highlighting her capability in maintaining system performance and security.