Gerald Lampkin
About Gerald Lampkin
Gerald Lampkin serves as the Director of Process Improvement and Project Management at Cinch Home Services, where he has worked since 2021. With extensive experience in business operations and project management, he focuses on enhancing business performance and fostering relationships.
Work at Cinch Home Services
Gerald Lampkin has held multiple roles at Cinch Home Services since 2019. He currently serves as the Director of Process Improvement and Project Management, a position he has held since 2021. Prior to this, he was a Senior Program Manager for two years, where he focused on enhancing business operations. His responsibilities include managing projects and fostering business relationships to improve Business Operating Performance (BOP). Lampkin's tenure at Cinch reflects his commitment to operational excellence and effective team management.
Current Role at Sears Holdings Corporation
In addition to his work at Cinch Home Services, Gerald Lampkin is the National Business Operations Enablement Manager at Sears Holdings Corporation, a position he has occupied since 2015. His role involves overseeing business operations and enabling effective strategies across the organization. This long-standing position highlights his expertise in operational management and his ability to drive efficiency within large organizations.
Education and Expertise
Gerald Lampkin earned a Master of Science in Management with a focus on Operations Management and Supervision from Colorado Technical University. His educational background supports his extensive experience in managing various operational facets, including Field Management, Analytics, and Staff Training. Lampkin's academic qualifications complement his professional roles, allowing him to implement effective strategies and improve business processes.
Background in Business Operations
Gerald Lampkin has a diverse background in business operations, having worked in various capacities at Sears, Roebuck and Co. and Sears Holdings Corporation. His experience includes roles such as National Channel Ops Manager and Manager of Business Support in Sales Channel Management. This breadth of experience has equipped him with a comprehensive understanding of operational challenges and solutions within the retail sector.
Leadership and Management Skills
Gerald Lampkin excels in project management and communication, which are essential for leading large teams effectively. His focus on fostering strong business relationships and his belief in integrity and strong values are fundamental to his leadership style. Lampkin's approach emphasizes the importance of skill sets in delivering quality service and meeting customer expectations.