Monica O'neill
About Monica O'neill
Monica O'Neill is a Warranty & Services Product Manager at Cinch Home Services in Boca Raton, Florida, where she has worked since 2021. With extensive experience in marketing and product management across various companies, she has developed a strong background in campaign reporting, SEO/PPC management, and copywriting.
Work at Cinch Home Services
Monica O'Neill has been serving as the Warranty & Services Product Manager at Cinch Home Services since 2021. In this role, she is responsible for overseeing warranty services and managing product offerings. Her tenure at Cinch Home Services has lasted for three years, and she operates from the company's location in Boca Raton, Florida. Her experience in warranty management contributes to the company's service quality and customer satisfaction.
Previous Experience in Product Management
Before joining Cinch Home Services, Monica O'Neill held various roles in product management. She worked at Direct Energy as a Product Manager for Home Warranty of America from 2016 to 2019. Prior to that, she was a Partnership Manager at Direct Energy from 2014 to 2016. Her background includes significant experience in managing product lines and developing partnerships, which has equipped her with the skills necessary for her current position.
Educational Background
Monica O'Neill studied at the University of Wisconsin-Milwaukee, where she focused on Advertising/Public Relations. She achieved a degree in Mass Communications, completing her studies from 1999 to 2002. This educational background has provided her with a solid foundation in communication strategies and marketing principles, which she has applied throughout her career.
Marketing and CRM Expertise
Monica O'Neill has extensive experience in marketing and customer relationship management (CRM). She worked as a Marketing Manager at Direct Energy for seven years, where she developed marketing strategies for Home Warranty of America. Additionally, she served as a CRM Product Owner at Eon Clinics for eight months in 2020. Her expertise includes SEO/PPC management, email design, and campaign reporting, showcasing her proficiency in both digital and traditional marketing.
Professional Skills and Technical Proficiency
Monica O'Neill possesses a diverse skill set that includes website maintenance, copywriting, and proofing. Her technical proficiency in managing and updating online platforms complements her marketing expertise. She specializes in campaign reporting, allowing her to analyze marketing performance and provide actionable insights. Her ability to create and manage both digital and print marketing materials further enhances her effectiveness in her roles.