Sandra Francis
About Sandra Francis
Sandra Francis serves as the Senior Manager of Learning and Development at Cinch Home Services, where she has worked for 26 years. She holds a Bachelor of Applied Science from Broward College and has extensive experience in instructional design, talent development, and technical writing.
Work at Cinch Home Services
Sandra Francis has been with Cinch Home Services since 1998, serving as the Senior Manager of Learning and Development for 26 years. In this role, she oversees the development and implementation of training programs aimed at enhancing employee skills and performance. Her extensive experience in instructional design and talent development contributes to the effectiveness of these programs. Sandra's leadership ensures that the training initiatives align with the company's goals and meet the needs of its workforce.
Education and Expertise
Sandra Francis studied at Broward College, where she focused on Health Information/Medical Records Administration, earning a Bachelor of Applied Science (BASc). Her educational background supports her expertise in instructional design and talent development, which spans over 20 years. She is proficient in various Learning Management Systems (LMS), including Articulate and SumTotal Learn, and has experience with Adobe Captivate and Adobe Robohelp HTML for creating learning content.
Background
Sandra has held various leadership roles throughout her career, including Senior Training Instructor and Program Manager. Her background includes supervising a Home Health Emergency Response Center, which provided her with valuable experience in managing teams and developing training programs in high-pressure environments. This diverse experience has equipped her with the skills necessary to lead learning and development initiatives effectively.
Achievements
Sandra Francis possesses strong skills in technical writing and performance management, which have been instrumental in her roles. Her proficiency in creating effective learning content has contributed to the success of numerous training programs. With her extensive background in learning and development, she has played a key role in enhancing employee performance and supporting organizational growth at Cinch Home Services.