Brian Manning
About Brian Manning
Brian Manning is a Senior Service Manager at Cintas, where he has worked since 2020. He has extensive experience in service operations and customer retention, having held various managerial roles within the company since 2006.
Current Role at Cintas
Brian Manning serves as a Senior Service Manager at Cintas, a position he has held since 2020. In this role, he oversees service operations across a large territory, managing 38 routes and 46 trucks. His responsibilities include ensuring efficient service delivery and maintaining high standards of customer satisfaction in Omaha, Nebraska.
Previous Positions at Cintas
Brian Manning has held multiple positions at Cintas, contributing to various operational roles. He worked as a General Manager from 2014 to 2020, and prior to that, he served as a Plant Manager for 8 months in 2014 in Milwaukee, WI. His earlier roles include Market Manager from 2012 to 2014 and Service Manager from 2008 to 2012, as well as a Management Trainee from 2006 to 2008 in Maple Grove, MN.
Education and Expertise
Brian Manning studied at Pittsburg State University, where he earned a Bachelor's degree in Technology Management from 2001 to 2005. His educational background provides a foundation for his expertise in managing service operations and improving customer retention.
Achievements in Customer Retention
In his current role, Brian Manning has been instrumental in enhancing customer retention in the Eastern Nebraska and Western Iowa market. His strategic oversight of service operations has contributed to the growth and stability of the customer base in this region.
Recognition and Contributions
Brian played a key role in assisting a Service Manager in achieving the PEAK award for the Northern Plains Group. This recognition highlights his commitment to excellence and his ability to mentor and support his colleagues within the organization.