Briana Koehn
About Briana Koehn
Briana Koehn is a New Account Coordinator at Cintas, where she has worked since 2018, focusing on the installation of new accounts for the Sales Department's Rental Division. She has a background in development and customer service, having previously held roles at Habitat for Humanity and the Sterling Heights Regional Chamber of Commerce.
Work at Cintas
Briana Koehn has served as a New Account Coordinator at Cintas since 2018. In this role, she coordinates the installation of new accounts specifically for the Sales Department's Rental Division. Koehn trains associate partners on Cintas systems and processes, ensuring that sales representatives receive full credit for products and services sold. She also completes commission adjustments as necessary. Additionally, she participates in corporate audits to maintain high customer satisfaction with Cintas products and services.
Previous Experience
Before joining Cintas, Koehn worked as the Development Director at Macomb County Habitat for Humanity from 2016 to 2019. In this position, she was responsible for overseeing development initiatives. Prior to that, she served as a Member and Guest Services Specialist at the Sterling Heights Regional Chamber of Commerce & Industry from 2014 to 2016. Koehn also held the role of Promotions Coordinator at CBS Radio for nearly a year in 2014. Her early career included an internship at Leverage - Strategic Business Advice in 2013.
Education and Expertise
Briana Koehn earned a Bachelor of Arts (B.A.) in Public Relations, Advertising, and Applied Communication from Grand Valley State University, completing her studies from 2010 to 2014. Her educational background provides her with a solid foundation in communication strategies and public relations, which she applies in her current role at Cintas.
Professional Skills
Koehn possesses expertise in account coordination, customer service, and training. Her role at Cintas involves ensuring that sales processes are efficient and that customer satisfaction is prioritized. She has developed skills in managing new account installations and training staff on company systems, contributing to the overall effectiveness of the Sales Department's Rental Division.