Carolina Betancourt Arellano
About Carolina Betancourt Arellano
Carolina Betancourt Arellano is a Customer Service Advocate with extensive experience in customer service and management roles across various companies. She has worked at Cintas since 2019 and has held positions at Midwest Title Loans, Community Loans of America, Guaranteed Rate, and Gap Inc.
Current Role at Cintas
Carolina Betancourt Arellano has been employed at Cintas as a Customer Service Advocate since 2019. In this role, she focuses on providing support and assistance to customers, ensuring their needs are met effectively. Her experience in customer service contributes to her ability to handle inquiries and resolve issues efficiently.
Previous Experience in Customer Service
Before joining Cintas, Carolina worked at several organizations in customer service roles. She served as a Customer Service Representative at Midwest Title Loans from 2014 to 2016 and later became the Store Manager there from 2016 to 2017. Additionally, she was the Branch Manager at Community Loans of America from 2018 to 2019, where she managed operations and customer interactions.
Background in Finance and Accounting
Carolina has a background in finance and accounting, having worked as an Accounting Specialist at Gap Inc. from 2012 to 2014. This role involved managing financial records and supporting the accounting department. She also gained experience in the mortgage industry as a Mortgage Specialist at Guaranteed Rate from 2017 to 2018.
Educational Background
Carolina studied at the University of Illinois at Chicago from 2011 to 2012. Her education provided her with foundational knowledge and skills that have supported her career in customer service and finance.