Chris Mc Bratney
About Chris Mc Bratney
Chris Mc Bratney is a Collections Specialist currently working at Cintas, with a diverse background in customer service and quality assurance roles spanning over 15 years. He has held various positions at Virgin Mobile Canada and has experience in accounts receivable and member services.
Current Role at Cintas
Chris Mc Bratney has been employed at Cintas as a Collections Specialist since 2020. In this role, he is responsible for managing collections processes and ensuring timely payments. His expertise in collections contributes to the overall financial health of the organization.
Previous Experience at Virgin Mobile Canada
Prior to his current position, Chris Mc Bratney worked at Virgin Mobile Canada for several years in various roles. He began as a Customer Representative from 2005 to 2006, then served as a Care Experience Coordinator, Vendor for four months in 2011. He later took on the role of Quality Coach from 2006 to 2011, where he managed a team of 40 agents. His contributions included developing a new Bell scorecard in 2010 and improving vendor calibration variance.
Experience at Alterna Savings
Chris worked at Alterna Savings as a Member Service Specialist from 2012 to 2014. During his two years in this position, he focused on providing quality service to members and addressing their financial needs, contributing to a positive member experience.
Background in Accounts Receivable
From 2014 to 2019, Chris Mc Bratney served as an Accounts Receivable Representative at 411.ca. In this role, he was responsible for managing accounts and ensuring accurate billing processes. His experience in accounts receivable complements his current role in collections.
Education and Training
Chris Mc Bratney studied at Timothy Eaton B.T.I., where he achieved his Ontario Secondary School Diploma (OSSD) from 1994 to 1998. This educational background laid the foundation for his career in customer service and collections.