Claudia Frickenstein
About Claudia Frickenstein
Claudia Frickenstein is a Business Process Specialist at Cintas, with a background in order fulfillment and account management. She has a strong focus on process improvements and has built experience in customer relationship management throughout her career.
Current Role as Business Process Specialist
Claudia Frickenstein currently serves as a Business Process Specialist at Cintas, a position she has held since 2022. In this role, she focuses on creating process improvements by organizing information and enhancing workflow efficiency. Her responsibilities include analyzing existing processes and implementing strategies to streamline operations within the organization.
Previous Experience at Cintas
Claudia Frickenstein has extensive experience at Cintas, where she worked in various roles from 2015 to 2022. She began her tenure as an Order Fulfillment Specialist in Chicago, IL, for two years. Following this, she served as a Healthcare Operation Specialist for one year and then transitioned to the role of Associate Account Manager for four years. In her role as Associate Account Manager, she was responsible for high-level reporting and audits.
Educational Background
Claudia Frickenstein has pursued studies in Radiologic Technology/Science - Radiographer at Broward College since 2012. Additionally, she studied Medical/Clinical Assistant at Everest University-Pompano Beach from 2008 to 2009. Her educational background supports her career in healthcare and business processes.
Experience in Customer Relationship Management
Throughout her career, Claudia Frickenstein has built strong relationships with customers and managed portfolios in support roles. Her experience includes working as a Distribution Specialist at ABB OPTICAL GROUP from 2010 to 2014 and as a Support Representative at First Advantage for ten months in 2014 to 2015. These roles have contributed to her skills in customer service and relationship management.