Dylan Brock
About Dylan Brock
Dylan Brock is a Service Manager at Cintas in Houston, Texas, where he has worked since 2017. He holds a Bachelor's Degree in Business Administration from Texas State University-San Marcos and has a background in management training and operational support.
Work at Cintas
Dylan Brock has been employed at Cintas as a Service Manager since 2017, accumulating seven years of experience in this role. He operates from the Houston, Texas location, where he oversees service operations. In addition to his managerial responsibilities, he acts as an SAP Power User, providing essential support and information to both internal and external partners. His leadership has contributed to significant improvements in service department performance and employee retention.
Education and Expertise
Dylan Brock earned a Bachelor's Degree in Business Administration, Management and Operations from Texas State University-San Marcos. His academic tenure spanned from 2011 to 2014, during which he developed a foundational understanding of business principles. This educational background supports his expertise in service management and operational efficiency within the corporate environment.
Background
Before joining Cintas, Dylan Brock worked as a Management Trainee at Derk Harmsen Construction Co for seven months in 2014-2015. He later returned to Cintas in a similar role from 2015 to 2017, where he gained valuable experience that prepared him for his current position. His early career experiences laid the groundwork for his subsequent achievements in service management.
Achievements
During his tenure at Cintas, Dylan Brock has led initiatives that resulted in notable performance improvements. He successfully reduced turnover in the Service department from 24% to 11%, achieving a 100% first-year survival rate for new hires. Additionally, he has served as a Growth Champion for Location 081/489, focusing on expanding the customer base through the addition of new products and services. His leadership has been recognized for driving peak performance in the Southwest Group during fiscal years 2019 and 2020.