Heather Stannard
About Heather Stannard
Heather Stannard serves as the First Aid and Safety Service Manager at Cintas, where she has worked since 2017. She has a background in retail management and customer service, with previous roles at CVS Health and Best Buy, and holds a Bachelor's degree in Marketing from the University of Massachusetts Lowell.
Current Role at Cintas
Heather Stannard serves as the First Aid and Safety Service Manager at Cintas, a position she has held since 2017. In this role, she is responsible for overseeing the delivery of first aid and safety services, ensuring compliance with safety regulations, and managing service teams. Her experience in customer service and team management contributes to her effectiveness in this position. Stannard operates from Woburn, Massachusetts, where she applies her skills to enhance service quality and customer satisfaction.
Previous Experience at CVS Health
Before joining Cintas, Heather Stannard worked at CVS Health as a Store Manager from 2004 to 2016. During her 12 years in this role, she managed store operations in the Greater Boston Area. Her responsibilities included overseeing staff, ensuring customer satisfaction, and managing inventory. This experience provided her with a solid foundation in retail management and customer service.
Background in Retail and Facilities Services
Heather Stannard has a diverse background that spans both retail management and facilities services. Her early career included a position as a Customer Service Representative at Best Buy from 2001 to 2003. This role helped her develop strong customer service skills, which are essential in her current position. Her experience across different industries has equipped her with a broad skill set applicable to various management roles.
Education and Expertise
Heather Stannard earned her Bachelor's degree in Marketing/Marketing Management from the University of Massachusetts Lowell, where she studied from 1997 to 2002. Her educational background provides her with a strong understanding of marketing principles, which complements her management skills. Additionally, she possesses expertise in SAP, a software used for enterprise resource planning, enhancing her operational capabilities.
Skills in Presentation and Management
Heather Stannard demonstrates strong skills in Microsoft PowerPoint, indicating her proficiency in creating effective presentations. This skill is beneficial in her role as a Service Manager, where clear communication is vital. Furthermore, she has a solid foundation in human resource management, which enhances her ability to manage teams effectively and foster a productive work environment.