James Jordan
About James Jordan
James Jordan is a Service Manager at Cintas, where he has worked since 2016, overseeing service teams and driving revenue growth. He holds a Bachelor of Arts in Psychology from the College of the Holy Cross and has previous experience in various roles, including internships at Oracle and DeRoyal.
Current Role at Etiquette Management Group LLC
James Jordan currently serves as Lead Host at Etiquette Management Group LLC, a position he has held since 2021. In this role, he is responsible for coordinating reservations with customers, promoters, and referrals. He focuses on ensuring a positive customer experience by collaborating with the service team and managing the flow of operations.
Work at Cintas
James Jordan has extensive experience at Cintas, where he has worked in various capacities since 2014. He began as a Management Trainee and was promoted to Service Manager in 2016. Under his management, each team has experienced revenue and profit growth year over year. His role involves collaborating with floor managers and service captains to ensure that tables are prepared and the service team is equipped.
Internship Experience at Oracle
James Jordan completed two internships at Oracle. His first internship was in 2012 as an intern for two months in Burlington, Massachusetts. He returned to Oracle in 2013 as a Business Analyst Intern for three months, also in Burlington. These experiences contributed to his professional development and understanding of business operations.
Educational Background
James Jordan studied at the College of the Holy Cross, where he earned a Bachelor of Arts (B.A.) in Psychology from 2010 to 2014. He also attended the University of Houston - Clear Lake, where he achieved multiple degrees, including a Bachelor of Business Administration and a Master of International Studies, from 2002 to 2006.
Team Management and Collaboration Skills
In his current role and previous positions, James Jordan has demonstrated strong team management and collaboration skills. He creates relationships with a team of over 20 servers and bussers, fostering a team environment and maintaining open communication lines. His ability to coordinate and manage service teams has been a key factor in his success.