James Master
About James Master
James Master is a Sales Service Representative at Cintas, where he has worked since 2021. He has over 15 years of experience in customer service across various industries, including previous roles at Amazon and GRM Information Management Services.
Work at Cintas
James Master has been employed at Cintas as a Sales Service Representative since 2021. In this role, he focuses on delivering exceptional service to clients, leveraging his extensive experience in customer service. His tenure at Cintas has allowed him to further develop his skills in sales and client relations within a corporate environment.
Previous Experience at Amazon
Prior to his current role, James worked at Amazon as a Customer Service Agent for 11 months in 2017. This position involved handling customer inquiries and resolving issues, contributing to his overall expertise in customer service and support.
Background in Customer Service
James Master has over 15 years of experience in customer service across various sectors, including warehouses, offices, and hotels. His diverse background has equipped him with the skills to effectively address the needs of clients in different environments, ensuring high levels of satisfaction.
Experience with Software Systems
James possesses knowledge of multiple software systems, including O'Neil, Microsoft Word, Microsoft Office, and Excel. His proficiency in these tools enhances his ability to manage customer interactions and streamline service processes effectively.
Career at GRM Information Management Services
James worked at GRM Information Management Services as a Customer Service Representative from 2007 to 2020. Over the course of 13 years, he developed strong customer service skills and built relationships with clients, further solidifying his expertise in the field.