Jeremy Smith
About Jeremy Smith
Jeremy Smith is a Service Manager at Cintas in San Antonio, Texas, where he has worked since 2018. He has a diverse background in customer service and management, with previous roles at Nationwide Insurance and Allstate.
Work at Cintas
Jeremy Smith has served as the Service Manager at Cintas since 2018. In this role, he oversees service operations in the San Antonio, Texas area. His responsibilities include managing service teams and ensuring customer satisfaction. Prior to his current position, he worked as a Service Supervisor at Cintas from 2016 to 2018, where he gained valuable experience in service management.
Previous Experience in Insurance
Before joining Cintas, Jeremy Smith held various positions at Nationwide Insurance. He worked as a Lead Specialist Supervisor from 2014 to 2016, where he managed a team and ensured service quality. He also served as a Quality Assurance Analyst from 2012 to 2014, focusing on maintaining high standards in service delivery. Additionally, he was a Senior Retention/National Sales Agent for 11 months in 2011, contributing to customer retention strategies.
Early Career Background
Jeremy Smith began his career in the insurance industry at Allstate as a P/C Outbound Licensed Insurance Agent from 2009 to 2010. He also worked as a Customer Service Representative at J.P. Morgan during the same period. These roles provided him with foundational skills in customer service and sales.
Education and Expertise
Jeremy Smith studied Business Administration and Management at St Philip's College, where he earned an Associate of Arts (A.A.) degree from 2014 to 2016. He furthered his education at Ashford University, obtaining a Bachelor of Arts (B.A.) in Business, Management, Marketing, and Related Support Services from 2015 to 2017. His educational background supports his expertise in management and service operations.