Jim Houser
About Jim Houser
Jim Houser is a Sales Representative for Facility Services at Cintas in Alexandria, Virginia, where he has worked since 2019. He has a background in membership development and account management, with experience at the Miami Dolphins and Hard Rock Stadium.
Work at Cintas
Jim Houser has been employed at Cintas as a Sales Representative in Facility Services since 2019. He operates out of Alexandria, Virginia, where he has accumulated five years of experience in this role. His responsibilities include providing facility service solutions to clients, focusing on customer satisfaction and retention.
Previous Experience in Sports Management
Prior to his role at Cintas, Jim Houser worked in various capacities within the sports industry. He served as a Membership Development Associate for the Miami Dolphins and Hard Rock Stadium from 2014 to 2015. Following this, he held the position of Account Executive for Membership Services & Retention from 2015 to 2018, where he focused on enhancing member engagement and retention strategies.
Customer Service Background
Jim Houser's career began in customer service roles. He worked as a Customer Service & Ticket Sales Representative for Pitt Athletics at the University of Pittsburgh from 2013 to 2014. Additionally, he interned with the Miami Dolphins and Hard Rock Stadium in 2013 as a Youth Programs & Team Operations Intern, where he gained foundational experience in sports operations.
Education and Expertise
Jim Houser earned a Bachelor of Science in Business Administration with a focus on Marketing from the University of Pittsburgh. His educational background has equipped him with the skills necessary for effective sales and customer service in both the sports and facility services sectors.
Role at Miami Open
In addition to his work with the Miami Dolphins, Jim Houser was an Account Executive for Premium Seating & Suites at the Miami Open and Hard Rock Stadium from 2018 to 2019. In this role, he was responsible for managing premium seating options and enhancing the customer experience during events.