Jim Nolette
About Jim Nolette
Jim Nolette is a Service Manager at Cintas in Nanaimo, British Columbia, where he has worked since 2013. He has extensive experience in customer service and team management, overseeing significant sales and fleet operations.
Work at Cintas
Jim Nolette has been employed at Cintas since 2010, holding various positions over the years. He started as a Sales Service Representative from 2010 to 2012, where he developed foundational skills in customer service and sales. He then advanced to the role of Service Supervisor from 2012 to 2013, further honing his management capabilities. Since 2013, he has served as Service Manager in Nanaimo, British Columbia, overseeing a team responsible for significant annual sales and customer retention.
Education and Expertise
Jim Nolette studied at CDI College, where he pursued a degree in Computer Science. He completed his studies from 2007 to 2009, earning an Associate of Science (A.S.) degree. His educational background provides him with a solid foundation in technical skills, which he applies in his current role at Cintas, particularly in managing operations and training staff.
Background
Jim Nolette has a professional background primarily centered around his work at Cintas in Nanaimo, British Columbia. He has accumulated over a decade of experience in the service industry, with a focus on customer retention and team management. His roles have involved direct interaction with clients and the oversight of operational processes, contributing to his expertise in service management.
Achievements
In his role as Service Manager, Jim Nolette ensures customer retention for over 600 weekly customers. He manages a team that generates over $3,000,000 in annual sales. His responsibilities include interviewing and hiring employees under the Meticulous Hiring program, overseeing fleet maintenance operations, and training new and existing partners on company policies and procedures. Additionally, he negotiates new service agreements with existing customers, demonstrating his commitment to maintaining strong client relationships.