John Coats
About John Coats
John Coats is an Inside Sales Representative at Cintas, where he has worked since 2015 in Brecksville, Ohio. He has a background in sales and customer service, with previous roles in mortgage processing and collections.
Work at Cintas
John Coats has served as an Inside Sales Representative at Cintas since 2015, accumulating nine years of experience in this role. Based in Brecksville, Ohio, he engages in proactive outbound call activities and lead generation to consistently meet or exceed sales goals. His responsibilities include assisting customers with creative sourcing solutions for products and special events. Coats specializes in selling additional lines of Cintas products, contributing to the company's reputation as a valued supplier. He focuses on building strong relationships with existing customers to uncover new sales opportunities and works on increasing market share within the current customer base.
Previous Work Experience
Prior to his tenure at Cintas, John Coats held several positions in the mortgage industry. He worked as a Mortgage Account Specialist at Green Tree Servicing from 2013 to 2015, where he gained two years of experience. Before that, he briefly served as a Mortgage Loan Processor at Proficio Mortgage Ventures, LLC in 2013 for two months. His career began in the financial services sector at Bank of America, where he was a Senior Collector from 2004 to 2013, accumulating nine years of experience in that role.
Education and Expertise
John Coats studied at Cleveland State University, where he earned a Bachelor of Fine Arts (BFA) in Computer Graphics. His educational journey spanned eight years, from 1991 to 1999. This background in computer graphics complements his sales expertise, allowing him to approach customer solutions with a creative perspective. His knowledge and skills contribute to his effectiveness in sales and customer relationship management.
Sales Performance and Customer Relations
In his role at Cintas, John Coats demonstrates a strong commitment to sales performance. He consistently meets or exceeds sales goals through proactive outreach and effective lead generation. Coats ensures timely and professional responses to customer inquiries, maintaining excellent follow-up through clear communication regarding pricing and lead times. His focus on building strong relationships with customers aids in uncovering new sales opportunities and enhances customer satisfaction.