Joseph Harrison
About Joseph Harrison
Joseph Harrison serves as the Route Check In and Fleet Manager at Cintas and has worked at Shred-it as a Customer Service Representative for 21 years. He possesses extensive experience in fleet management, customer service, and technical support.
Work at Cintas
Joseph Harrison has been employed at Cintas since 2003, serving as the Route Check-in and Fleet Manager. In this role, he manages a fleet of 53 trucks, ensuring efficient operations and logistics. His tenure at Cintas spans 21 years, during which he has developed a comprehensive understanding of fleet management and operational processes within the company.
Work at Shred-it
In addition to his role at Cintas, Joseph Harrison has also worked at Shred-it since 2003 as a Customer Service Representative (CSR). His position at Shred-it complements his fleet management experience, allowing him to engage directly with customers and address their service needs effectively. His work in Oakville, Ontario, has been concurrent with his long-standing career at Cintas.
Education and Expertise
Joseph Harrison studied Computer Engineering at Delgado Community College from 1987 to 1989 and continued his education at Tulane University from 1994 to 1995. His academic background provides him with a solid foundation in technical skills, which he applies in his professional roles. He possesses extensive knowledge in wire configuration, hardware replacement, and software installation.
Technical Skills and Experience
Joseph Harrison has over 20 years of hands-on experience in customer service, both over the phone and face-to-face. He is proficient in Microsoft Office programs, including Excel and Word, and has experience with AS400. His technical skills extend to troubleshooting hardware and software issues and familiarity with various Microsoft Windows operating systems, including Windows 95, 98, XP, Vista, and 7.
Management Experience
Joseph Harrison has accumulated 10 years of management experience in the service and repair industry. His leadership skills are evident in his roles at both Cintas and Shred-it, where he oversees operations and ensures high standards of service delivery. His management experience contributes to his ability to lead teams and manage resources effectively.