Josh Fiebiger
About Josh Fiebiger
Josh Fiebiger serves as the Director of Customer Experience at Cintas in Dayton, Ohio, a position he has held since 2023. He has over 16 years of experience with the company, having previously worked in various roles including Six Sigma Black Belt and AR/Customer Service/AP Director.
Work at Cintas
Josh Fiebiger has been serving as the Director of Customer Experience at Cintas since 2023. He is based in Dayton, Ohio, and works on-site. Prior to this role, he held several positions within the company, including Six Sigma Black Belt from 2007 to 2011 and AR/Customer Service/AP Director from 2011 to 2023. His extensive experience at Cintas spans over 16 years, contributing to various aspects of customer service and operational excellence.
Education and Expertise
Josh Fiebiger earned a Bachelor of Business Administration (BBA) in Marketing from Wright State University, where he studied from 1996 to 2002. He also attended Tipp City High School and the University of Cincinnati, focusing on Management, Marketing, and Related Support Services. His educational background provides a solid foundation for his roles in customer experience and operational management.
Background
Josh Fiebiger has a long-standing career in customer service and operational roles, primarily at Cintas. His journey began with a focus on Six Sigma methodologies, which he applied during his tenure as a Black Belt. Over the years, he transitioned into leadership positions, enhancing customer service operations and contributing to the company's overall efficiency.
Achievements
Throughout his career at Cintas, Josh Fiebiger has held key positions that demonstrate his commitment to improving customer experience and operational processes. His role as Director of Customer Experience reflects his dedication to enhancing service quality and client satisfaction. His previous experience as AR/Customer Service/AP Director further highlights his expertise in managing customer relations and service operations.