Kelly Williams
About Kelly Williams
Kelly Williams is a Service Manager at Cintas, with a strong background in marketing and extensive experience in the rental and insurance industries. He is recognized for his expertise in team leadership, customer service, and implementing strategies that drive sales growth.
Work at Cintas
Kelly Williams has been employed at Cintas as a Service Manager since 2023. In this role, she is responsible for overseeing service operations and ensuring high-quality customer service delivery. Her position is based in Coppell, Texas, where she applies her extensive experience in team leadership and customer relations to enhance service performance.
Education and Expertise
Kelly Williams holds a Bachelor's degree in Marketing from the University of Texas at Tyler, which she completed from 2011 to 2013. Additionally, she studied Marketing at Stephen F. Austin State University from 2008 to 2011. Her educational background supports her expertise in hiring, training, and leading teams to achieve significant sales through customer service excellence.
Background
Kelly Williams attended Mineola High School from 2004 to 2008. She began her career in the service industry at Darden as a Server from 2009 to 2011. Following this, she joined Enterprise, where she held various positions including Management Trainee, Management Assistant, Assistant Manager, Branch Manager, and Area Rental Manager over several years, gaining valuable experience in management and customer service.
Achievements
During her tenure at Farmers Insurance as Chief Executive Officer of a Franchise Agency from 2020 to 2023, Kelly Williams was recognized for implementing growth-focused initiatives. Her agency was ranked as the #1 Agency for Auto & Home premium in District 6 for FY21. She is noted for introducing digital tools and modern selling techniques that significantly increased sales volume and profitability.
Skills and Competencies
Kelly Williams is known for her articulate communication and negotiation skills. She excels in building long-term professional relationships with stakeholders. Her ability to devise actionable strategies has contributed to revenue growth and the establishment of a strong market presence, both nationally and internationally.