Larry Lai
About Larry Lai
Larry Lai is an Account Manager at Cintas in Richmond, Virginia, overseeing a portfolio of over 850 accounts that generate more than $6.2 million in annual revenue. He has extensive experience in sales and customer service, having worked in various roles since 2010.
Work at Cintas
Larry Lai has been employed at Cintas since 2021, serving as an Account Manager in Richmond, Virginia. In this role, he manages a portfolio of over 850 accounts, which generates more than $6.2 million in annual revenue. His responsibilities include overseeing client relationships and ensuring customer satisfaction. Prior to his current position, he worked as a Facility Service Sales Representative at Cintas from 2015 to 2021.
Previous Employment Experience
Before joining Cintas, Larry Lai worked at h.h. gregg as a Sales Associate from 2012 to 2015 in the Richmond, Virginia area. He also gained experience at Sears, Roebuck and Co. as a Sales Associate from 2010 to 2012. His diverse background in sales has contributed to his expertise in consultative sales and contract negotiation.
Education and Expertise
Larry Lai studied at Virginia Commonwealth University, where he earned a Bachelor’s Degree in Business. His education has provided a foundation for his expertise in training and development within the customer service sector. This knowledge supports his effectiveness in managing client accounts and enhancing customer experiences.
Achievements
Larry Lai received the Summit Club Quarterly Award for Q2 in FY'22, recognizing his performance and contributions in his role. This award highlights his commitment to excellence in account management and sales.