Luc Lacroix
About Luc Lacroix
Luc Lacroix serves as a Client Solutions Representative at Cintas in Granby, Quebec, where he has worked since 2015. He previously held a position as an operator specialist at IBM for eight years and completed his studies at the Ecole Professionnelle des Métiers in Thetford Mines.
Work at Cintas
Luc Lacroix has been employed at Cintas since 2015, serving as a Representant de solutions comptes clients. In this role, he is responsible for providing tailored solutions to client accounts, focusing on meeting their specific needs. His tenure at Cintas spans nine years, during which he has developed expertise in client relations and service delivery. The position is based in Granby, Quebec, Canada, where he contributes to the company's objectives by enhancing customer satisfaction and engagement.
Previous Experience at IBM
Before joining Cintas, Luc Lacroix worked at IBM from 1999 to 2007 as an operateur-specialiste. His role involved specialized operational tasks that supported the company's technological initiatives. This eight-year experience at a leading technology firm provided him with a strong foundation in operational processes and client service, which he later applied in his current position.
Education and Expertise
Luc Lacroix studied at the Ecole Professionnelle des Metiers in Thetford Mines, where he focused on Formation et enseignement secondaires. He achieved a Diplôme d'études professionnelles (DEP), which equipped him with the skills necessary for his career. His educational background supports his professional roles, providing a basis for his knowledge in client solutions and operational management.