Makinzie Utter
About Makinzie Utter
Makinzie Utter is a Healthcare Marketing Manager at Cintas, where she develops marketing materials and enhances customer satisfaction. With a background in psychology and marketing, she has consistently exceeded sales goals and plays a key role in upselling products and services.
Work at Cintas
Makinzie Utter has served as the Healthcare Marketing Manager at Cintas since 2013. In this role, she develops marketing materials, including monthly flyers and brochures, to promote current offerings for healthcare clients. She plays a vital role in enhancing customer satisfaction by ensuring clear communication about pricing and lead times. Utter has consistently exceeded annual sales goals in the Healthcare Inside Sales Department, contributing to the department's success since its inception. She also creates and delivers presentations and PowerPoints to effectively showcase Cintas products to customers.
Previous Experience at Dillards
Before joining Cintas, Makinzie Utter worked at Dillards as a Business Manager from 2011 to 2013. In this position, she gained valuable experience in business management, which contributed to her skills in marketing and customer engagement. Her time at Dillards helped her develop a strong foundation in managing customer relationships and understanding market dynamics.
Education and Expertise
Makinzie Utter earned a Bachelor of Arts degree in Psychology and Marketing from Miami University, where she studied from 2006 to 2011. This educational background provided her with a strong understanding of consumer behavior and effective marketing strategies. Her expertise in both psychology and marketing is evident in her approach to customer satisfaction and communication in her current role.
Sales Performance and Customer Engagement
In her role at Cintas, Makinzie Utter has played a key role in upselling uniforms and services to both new and existing healthcare customers. She utilizes strategic outbound calls to enhance customer engagement and drive sales. Her ability to communicate effectively and understand customer needs has been instrumental in achieving sales targets and fostering long-term client relationships.