Matthew De Mauriac
About Matthew De Mauriac
Matthew De Mauriac is a Service Supervisor at Cintas, where he has worked since 2016. He has extensive experience in technical roles, having previously worked at companies such as Solectron Global Services, Bright House Networks, and Hughes Network Systems.
Current Role at Cintas
Matthew De Mauriac has been working at Cintas since 2016 as a Service Supervisor in Livonia, Michigan. In this role, he focuses on achieving results with precision and timeliness. His responsibilities include overseeing service operations and ensuring customer satisfaction. Additionally, he has served as a Lead Technician at Cintas since 2012, where he has been involved in technical support and service delivery.
Previous Experience in Technical Support
Before joining Cintas, Matthew De Mauriac gained extensive experience in technical support roles. He worked at Hughes Network Systems as a Technician from 1998 to 2000. Following that, he served as a High Speed Data Technician at Bright House Networks from 2003 to 2005. Earlier in his career, he was employed at Solectron Global Services as a Technician/Customer Support/Customer Service from 2000 to 2001. These positions contributed to his expertise in customer service and technical problem-solving.
Educational Background
Matthew De Mauriac completed his high school education at Grosse Ile High School, earning his diploma from 1984 to 1987. He then pursued higher education at Eastern Michigan University, where he studied Telecommunications Radio and Film. He obtained a Bachelor of Science degree after eight years of study, from 1987 to 1995. This educational background has provided him with a solid foundation in telecommunications.
Problem-Solving Skills
Matthew De Mauriac is recognized for his proactive approach to problem-solving. He actively listens to feedback from customers and co-workers to implement effective solutions. His ability to integrate input from various stakeholders has been a key aspect of his work, contributing to improved service delivery and customer satisfaction.