Matthew Gannon
About Matthew Gannon
Matthew Gannon is a Service Manager at Cintas, where he has worked since 2018 in the Washington D.C. Metro Area. He has a diverse background in management and customer service, having previously held positions at Northwestern Mutual, Healthy Back, and the Maryland State Police, and is currently pursuing a Bachelor's degree in Business Administration and Management at the University of Maryland Global Campus.
Work at Cintas
Matthew Gannon has been employed at Cintas as a Service Manager since 2018. In this role, he operates in the Washington D.C. Metro Area, where he oversees customer-facing services. His responsibilities include managing a team, ensuring a safe working environment, and resolving customer-related issues effectively. Gannon drives a company-owned vehicle to customer locations, maintaining high standards of service and goodwill. He also provides hands-on support by accompanying service representatives or visiting customers independently to assist in product or service delivery.
Education and Expertise
Matthew Gannon is currently pursuing a Bachelor's degree in Business Administration and Management at the University of Maryland Global Campus, a program he has been engaged in since 2018. He previously attended Chesapeake College from 2003 to 2004. Gannon's educational background, combined with his extensive experience in management and customer service, equips him with the skills necessary to achieve sales, profit, inventory, and payroll goals while managing a budget.
Background
Matthew Gannon's career includes diverse roles prior to his position at Cintas. He worked as a Financial Representative at Northwestern Mutual from 2012 to 2014. Before that, he served as a District Manager in Training at Healthy Back from 2010 to 2012 in Annapolis, MD. Additionally, Gannon has experience as a State Trooper with the Maryland State Police from 2007 to 2009 in Centreville, MD. This varied background contributes to his management and leadership capabilities.
Achievements
In his role as Service Manager at Cintas, Matthew Gannon is responsible for managing a team and focusing on hiring, performance management, and training in effective sales techniques. His leadership ensures that the team meets customer needs and maintains service quality. Gannon's ability to resolve customer-related issues and ensure a safe working environment demonstrates his commitment to operational excellence.