Matthew Smith
About Matthew Smith
Matthew Smith is a Training Recertification Sales Specialist at Cintas, where he has worked since 2016. He previously held positions in radio and has achieved notable sales performance, including a 78% increase in add-on sales in 2019.
Current Role at Cintas
Matthew Smith serves as a Training Recertification Sales Specialist and Inside Sales representative at Cintas, a position he has held since 2016. Based in Independence, Ohio, he manages customer accounts across eight territories. His responsibilities include quoting and scheduling OSHA safety courses, ensuring customer retention and satisfaction. Smith has demonstrated proficiency in using SAP and CRM systems to troubleshoot issues and process customer orders efficiently.
Previous Experience in Radio and Broadcasting
Before joining Cintas, Matthew Smith worked in the radio industry. He served as a Board Operator and On-Air Talent at Clear Channel Radio in Toledo, Ohio, from 2009 to 2010. Additionally, he held the position of General Manager and On-Air Talent at The University of Findlay from 2008 to 2009. His experience in these roles contributed to his communication and customer engagement skills.
Education and Qualifications
Matthew Smith earned a Bachelor of Arts degree in Radio and Television from The University of Findlay, studying from 2005 to 2009. He also studied Tele-Broadcast Communications at the same institution. His educational background provided him with foundational knowledge and skills relevant to his career in sales and broadcasting.
Sales Achievements
During his tenure at Cintas, Matthew Smith achieved a significant increase in add-on sales by 78% in Fiscal Year 2019, contributing to an additional $260,000 in revenue. He was recognized with the Winner's Circle Award for outstanding performance in both Fiscal Year 2018 and 2019, achieving a total of $2.2 million in sales in 2019. These accomplishments highlight his effectiveness in driving sales growth.
Process Improvement Initiatives
Matthew Smith developed a data entry system that improved the efficiency of accessing, scheduling, and organizing customer accounts. This initiative reflects his commitment to enhancing operational processes and customer service within his role at Cintas.