Melissa Sotelo
About Melissa Sotelo
Melissa Sotelo is an Enterprise Support Manager at Cintas, where she has worked since 2018. She has a background in accounts receivable and customer service, with previous roles at Wabtec Global Services and Midwest Imports.
Work at Cintas
Melissa Sotelo has served as an Enterprise Support Manager at Cintas since 2018. She is based in Bedford Park, Illinois, and has contributed to the organization for six years. In addition to her managerial role, she has worked as a Collector at Cintas since 2015, accumulating nine years of experience in this position. Her responsibilities include overseeing business procedures and ensuring the efficient completion of tasks.
Education and Expertise
Melissa Sotelo studied at City Colleges of Chicago-Harold Washington College, where she earned an Associate of Arts (AA) degree from 2012 to 2014. This educational background has equipped her with foundational skills relevant to her roles in business and customer support. Her expertise includes detailed organizational skills and a focus on improving business procedures.
Professional Background
Before joining Cintas, Melissa Sotelo held various positions that contributed to her professional development. She worked as an Accounts Receivable Clerk at Wabtec Global Services from 2012 to 2015 and at Midwest Imports from 2004 to 2010. Additionally, she briefly served as a Customer Service Representative at Deck Tech in 2012. These roles provided her with experience in financial processes and customer interactions.
Achievements in Business Procedures
Throughout her career, Melissa Sotelo has been involved in initiatives aimed at improving business procedures to enhance task efficiency. Her focus on organizational skills has allowed her to ensure the accurate and timely completion of various business processes, contributing to the overall effectiveness of her teams.
Motivation for Professional Growth
Melissa Sotelo demonstrates a strong motivation for professional growth and advancement. This drive influences her approach to her work and her commitment to continuous improvement within her roles at Cintas and in her previous positions.