Michael Rutgers
About Michael Rutgers
Michael Rutgers is a Sales Account Manager at Cintas, where he has worked since 2011. He specializes in managing rental programs for major clients in the uniform industry and has a background in Business Administration and Elementary Education.
Work at Cintas
Michael Rutgers has been employed at Cintas since 2011, serving as a Sales Account Manager for 13 years in Windsor. In this role, he manages rental programs for 15 major clients within the uniform industry. His responsibilities include overseeing customer accounts and ensuring satisfaction with rental services. He specializes in catalogue sales, focusing on seasonal apparel such as jackets, hats, and golf shirts.
Education and Expertise
Michael Rutgers studied Business Administration and Management at Cleveland State University from 2004 to 2007, where he also achieved a focus in Sports Management. He furthered his education at the University of Windsor, earning a Bachelor of Science (B.S.) in Elementary Education and Teaching from 2010 to 2011. This diverse educational background equips him with skills applicable to both sales management and customer relations.
Background
Prior to his tenure at Cintas, Michael Rutgers worked as an Assistant Golf Professional at The Mayfield Sand Ridge Club in 2007 for a duration of seven months. This early experience in a customer-facing role contributed to his understanding of client needs and service delivery, which he has carried into his current position.
Customer Satisfaction Focus
Michael Rutgers places a strong emphasis on customer satisfaction in his role as a Sales Account Manager. He enjoys managing accounts for rental services and is dedicated to meeting the needs of his clients. His approach involves maintaining open communication and ensuring that clients receive the highest level of service.