Mike Brennan
About Mike Brennan
Mike Brennan is a Service Manager at Cintas in Manassas, Virginia, with over 11 years of experience in the role. He specializes in strategic business planning, operational management, and customer service training.
Current Role as Service Manager
Mike Brennan has served as a Service Manager at Cintas since 2013 in Manassas, Virginia. In this role, he manages a budget and addresses operational issues that affect service delivery. He is responsible for training his team on effective sales techniques to improve customer satisfaction. Additionally, he provides hands-on support by accompanying service representatives or visiting customers independently to ensure high-quality service.
Previous Experience at Cintas
Prior to his current position, Mike Brennan worked at Cintas as a Plant Manager from 2011 to 2013. During his two years in this role, he gained valuable experience in operational management and team leadership, which contributed to his current expertise in service management.
Expertise in Strategic Business Planning
Mike Brennan possesses expertise in strategic business planning, including forecasting and succession planning. His knowledge in these areas supports his ability to manage service operations effectively and plan for future business needs.
Leadership and Team Management
In his role as Service Manager, Mike Brennan fosters a safe working environment while leading a customer-facing service team. He emphasizes the importance of training and development to enhance team performance and service quality.