Patrick Jones
About Patrick Jones
Patrick Jones is a Service Supervisor at Cintas in Boucherville, Quebec, where he has worked since 2020. He oversees customer relationship management, supervises a team of Service Sales Representatives, and is involved in training and internal sales.
Work at Cintas
Patrick Jones has been employed at Cintas since 2020, currently holding the position of Service Supervisor in Boucherville, Quebec, Canada. In this role, he supervises a team of Service Sales Representatives, ensuring high standards of customer service and product delivery. His responsibilities include overseeing customer relationship management and contract renewals. Prior to his current role, he worked as a Sales Service Representative at Cintas for 10 months, where he focused on customer service and sales support.
Education and Expertise
Patrick Jones studied at Champlain College from 2005 to 2008, where he earned a degree in Sport and Fitness Administration/Management. This educational background provides him with a foundation in management principles and customer service, which he applies in his current role at Cintas. His expertise includes training and evaluating team members, as well as managing customer relationships and service contracts.
Training and Team Supervision
In his role as Service Supervisor, Patrick Jones performs training duties that involve driving a company vehicle to customer sites and assisting with product handling. He is responsible for hiring, training, and evaluating Service Sales Representatives, ensuring that the team meets high customer service standards. His leadership contributes to the overall efficiency of the service department.
Sales and Route Management
Patrick Jones is involved in increasing internal sales and maintaining an efficient route structure within the service department at Cintas. His efforts in these areas help optimize operations and enhance customer satisfaction. By overseeing key service department functions, he plays a significant role in the company's service delivery and customer engagement strategies.